We would like to inform you that our PCI Compliance partner will be conducting scheduled maintenance on their production environment in the coming days. This maintenance will include brief outages, lasting approximately 30 minutes each, during the times specified below.
During these outages, card payment processing may be temporarily impacted, potentially causing transactions to fail.
Maintenance Schedule:
Date: January 27, 2025
Potential Downtime: ~30 minutes starting at 1:00 AM UTC (12:00 PM AEST)
Date: February 3, 2025
Potential Downtime 1: ~30 minutes starting at 1:00 AM UTC (12:00 PM AEST)
Potential Downtime 2: ~30 minutes starting at 2:00 AM UTC (1:00 PM AEST)
Date: February 10, 2025
Potential Downtime 1: ~30 minutes starting at 1:00 AM UTC (12:00 PM AEST)
Potential Downtime 2: ~30 minutes starting at 2:00 AM UTC (1:00 PM AEST)
We apologise for any inconvenience this may cause and appreciate your understanding as we work to ensure the security and reliability of our systems.
If you have any questions or concerns, please don't hesitate to contact us at support@kovena.com.