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FAQs
Accomodation
Transactions
FAQs
Disbursements
Accomodation
Transactions
Chargebacks
Disbursements
My Account
Know Your Customer (KYC) Verification
About Kovena
Terms and Conditions
Partner
Outages
What happens if a card payment is declined? How does the hotel operator get notified?
The hotel operator will receive an error message that the transaction was declined and to contact the guest within your PMS portal.